Effective from: 15/04/2025

Welcome to Val Casas. By accessing our website or purchasing any of our products, you agree to the terms set out below. Please review them carefully, as they govern your use of our services and platform.

1. About Us
Valcasas specializes in veterinary supplements designed to support and maintain animal health. We are dedicated to delivering premium-quality formulations backed by science and trusted by veterinarians.

2. Website Usage
Users must be 18 years of age or older to access this site or make a purchase.
By using our website, you agree to comply with all relevant laws and regulations. Any misuse, attempt to gain unauthorized access or disruption of our services is strictly prohibited.

3. Product Informa on
All Valcasas products are nutritional supplements for animals, not substitutes for veterinary treatment.
Before adding any new supplement to your pet's regimen, it's important to consult with a qualified veterinarian.
We aim to provide accurate and up-to-date product information but do not warrant that all descriptions, images, or specifications are free from errors.

4. Orders & Payment
Orders are accepted subject to availability.
We reserve the right to cancel or reject any order at our discretion.
Payment must be made in full at the me of ordering. We support payments via UPI, debit/credit cards, net banking.

5. Shipping & Delivery
Delivery times may differ based on your location and the volume of your order.
We are not responsible for shipping delays caused by third-party courier services or events beyond our control.

6. Returns & Refunds
Returns are accepted within [15] of delivery for unopened, unused products in original packaging.
Refunds are processed a er inspection on and do not include shipping charges unless the return is due to our error.
For return requests, please contact our support team with your order details.

7. Intellectual Property
All content on our website—including brand assets, product names, images, and descriptions—is the intellectual property of Valcasas.
Any unauthorized use, reproduction, or distribution of content is prohibited.

8. Limitation of Liability
Valcasas shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our website, services, or products. Users assume full responsibility for their use.

9. Privacy Protection
Your privacy is important to us, and we take great care in handling your data. To learn how we collect, use, and protect your information, please review our detailed Privacy Policy.

10. Updates to Terms
These Terms and Conditions may be updated periodically. All updates will be posted here. Continued use of our website a er changes are made constitutes your agreement to the updated Terms.

11. Contact Us
If you have any questions about these Terms, please reach out to us: info@valcasas.in